Yes! It’s made from high-quality, BPA-free, food-grade plastic, ensuring safety and durability for everyday use.

Yes, all parts are made from durable, food-safe materials and can be easily cleaned in a dishwasher.

The Rice Cleaner is designed to be compact yet spacious, with dimensions of 

Standard - comoact & balanced

Compact - Taller, for tighter spaces

Larger - More capacity

allowing for easy storage and handling.

We offer a 14-day satisfaction guarantee. If you're not completely happy with your purchase, you can return it for a full refund or exchange. 

 You can purchase directly from our website or through trusted retail partners.

Yes! We ship worldwide. Shipping costs and delivery times depend on your location.

For any inquiries, visit our Contact Us page or email us at info@cooktensils.com 

Cooktensils is an innovative brand offering high-quality kitchen tools, including a multi-purpose food cleaner for washing rice, grains, and beans efficiently.

It features a smart filtration and drainage system that removes dirt, impurities, and excess starch, making food cleaner and safer.

 Yes! It works with rice, lentils, beans, quinoa, and many other dry foods.

A: Yes! We offer wholesale pricing for bulk orders starting from 1,000 units and up. If you're interested in ordering large quantities (1,000 to 10,000, 100,000 or even 1,000,000+ units), please contact us directly for pricing, customization options, and shipping details. 

When you place an order with Cooktensils, you agree to our policies regarding pricing, shipping, and returns. Orders must be paid in full before shipping, and all sales are subject to product availability.

Can I cancel or modify my order after purchase?

Orders can be modified or canceled within 24 hours of placement. After this period, orders are processed and cannot be changed.

What is your return and refund policy?

We accept returns for unused and unopened products within 14 days of delivery. Refunds are processed within 5–10 business days after we receive the returned item.

What happens if my order is delayed?

While we strive to meet estimated delivery times, unexpected delays may occur due to logistics, customs clearance, or other external factors. We will provide updates in case of significant delays.

Who is responsible for customs duties and taxes?

International buyers are responsible for any customs duties, taxes, or import fees required by their country’s regulations.

What should I do if I receive a damaged or incorrect item?

Please notify us within 7 days of delivery with photos of the issue. We will arrange for a replacement or refund.

Do you offer bulk or wholesale orders?

Yes, we provide special pricing for bulk or wholesale purchases. Please contact our sales team for more details.

Are product prices and availability subject to change?

Yes, Cooktensils reserves the right to update prices and availability at any time without prior notice.

Is Cooktensils liable for any damages related to product use?

Cooktensils is not responsible for any damages, misuse, or injuries resulting from the use of our products.

 Can the Terms & Conditions be updated?

We reserve the right to modify our Terms & Conditions at any time. Updates will be reflected on our website.

We collect and use personal information to process orders, improve customer experience, and comply with legal requirements.

What personal information do you collect and why?

We collect your name, email address, shipping/billing address, phone number, and payment details (processed securely via third parties).

How do you protect my personal data?

We use encryption, secure servers, and comply with data protection laws to safeguard your information. We do not sell or share data with unauthorized third parties.

Do you store my payment details?

No, we do not store credit card or payment details. Transactions are securely handled by trusted third-party payment processors.

How long do you keep my data, and can I request its deletion?

We retain data only as long as necessary for order processing, support, and legal compliance. You may request data deletion at any time.

Do you use cookies, and how can I manage them?

Yes, we use cookies to enhance website functionality, track performance, and provide personalized content. You can manage cookies in your browser settings.

Do you share my data with third parties?

We only share necessary information with trusted service providers such as payment processors, shipping carriers, and customer service platforms.

Will I receive marketing emails, and can I unsubscribe?

You will only receive marketing emails if you opt-in. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

What should I do if I suspect a data breach?

If you suspect unauthorized access to your data, contact our support team immediately, and we will investigate the issue.

Can your Privacy Policy change over time?

Yes, we may update our Privacy Policy to comply with new regulations or improve security measures. Changes will be reflected on our website.